Introduction

Thank you for shopping at Wavecostore. We hope you are delighted with your purchase. However, we understand that sometimes you may need to return an item. This policy outlines the terms and conditions for returning items purchased from our website.

Return Policy

Return Window: You may return most items within [number] days of delivery for a full refund.
Item Condition: To be eligible for a return, the item must be unused and in the same condition as when you received it. It must also be in the original packaging.
Return Shipping: You are responsible for return shipping costs.
Exceptions: Some items, such as personalized or custom-made products, cannot be returned.

Refund Policy

Refund Method: Refunds will be issued in the same payment method as the original purchase.
Processing Time: Please allow [number] business days for your return to be processed and your refund to be issued.
Shipping Costs: Shipping costs are non-refundable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support within [number] days of delivery. We will arrange for a replacement or refund.

How to Initiate a Return

To initiate a return, please contact our customer support at contact@wavecostore.com with your order number and reason for return. We will provide you with return instructions.

Contact Us

If you have any questions about our return and refund policy, please contact us at contact@wavecostore.com.